While I did have an issue with the price previously provided I can’t take anything away from the service. Service advisor explained exactly how things would happen and they did. Work was performed as agreed and timely thanks covert gmc. Shout out always go to mark cordes even though he wasn’t my advisor on Saturday but he is my personal advisor
Thank you for your feedback. We are glad we could help you with your vehicle's maintenance, however your one star rating has us concerned that there is something we can do to improve. If you would be willing, we would like to have you contact our manager at (512) 518-6718 to discuss ways we can better serve you in the future.
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 518-6718 when you have a chance. We hope to hear from you soon.
Tye is a great person to talk to & test drive the cars with, but a terrible person to close the deal: Tye was very friendly and energetic. He showed me around and explained the features of the car that I was trying to get. But he was not helpful at all when we got to the paperwork/price. After spending 2 hours in the dealership & almost 2 hours in the phone with him, I never ended up getting my questions answered. He kept trying to sell the car to me without telling me the price of the car. I ended up talking to the manager for only 15 minutes to make my decision. I would recommend Tye to others to test drive the vehicle with, but I would NOT recommend him to others to buy the car from