The sales man Dana was was very knowledgeable easy to work with one of the better sales car sales people that I have ever dealt with everybody else in the at the dealership were very friendly and also knowledgeable I would recommend this dealership to others. Lv
Chad and all the staff are amazing. Everyone has treated us as if we purchased our Chevy Equinox from your dealership. I really appreciate the quality of service I have received. Thank you again for a job well done.
The one thing I think you could improve is to let the person bringing their car in for service, know All charges up front. Extra charges like disposal of used oil etc. should be stated up front & the break-down of all other charges that affect the total bill.
We are happy you've had such a pleasant experience with our team. We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Covert Buick GMC!
Pleze, we regret to hear you were disappointed with the service you received. If you are willing to give us another chance, please contact us at (512) 371-6075 so we can understand your situation better in order to try and turn your experience around.
Covert Buick GMC
The service person was very patient. I took my car in for the annual inspection and the service person waited a long time while I searched for my proof of insurance. I had to go through everything in my purse and glove department. Ended up going home to get it. I think it was 2 different service people that ended up taking care of me but they were very nice.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.