1982 Reviews Found
Confirmed Service Customer
As always, great customer service and timely service.
Linda P.
DRIPPING SPRINGS
Business Response
Hello, thanks for the high star rating! Your feedback gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else.
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Confirmed Service Customer
I was told 3 hours and I was got of there in 2. Very happy about how fast & efficient my service was. Thank you Andrew Schoenbeck.
Stacy M.
ROUND ROCK
Business Response
Andrew is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Covert Buick GMC and we hope to see you again.
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Confirmed Service Customer
Great service, the Service Advisor Andrew is professional, knowledgeable, and attentive to my needs, all while also being personable. Happy Camper!
Todd T.
AUSTIN
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
from the time i got the call from meli letting me im eligible to get a car to the time im signing papers to own the car and then me driving off the lot in my own car in my own name words cant describe how good i feel
Reginald S.
PFLUGERVILLE
Business Response
Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Did not fix the issue at all. Blatant negligence. Clearly could care less.
Janet R.
AUSTIN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Sherry, our Customer Relations Manager, at 512-583-3416 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon.
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Confirmed Service Customer
It was fine. I would like to have better communication, hence the less than stellar scores.
Jeff W.
CEDAR PARK
Business Response
Hello, thank you for the four stars! If there’s anything else we can do for you, please let us know. Thanks again!
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Confirmed Service Customer
The service was great. Andrew kept me informed and made sure I was taken care of in a timely manner.
Sherrod W.
DEL VALLE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
Great service and quick turnaround. Service advisor Tom was great.
Christopher R.
LEANDER
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
I was given a brand new vehicle while truck was being serviced. Appreciate the effort and drive!
Darrell S.
AUSTIN
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
Super easy drop off and pickup! Friendly service all around!
Alana M.
CEDAR PARK
Business Response
Thank you for choosing Covert Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Always very professional and provides high quality services
Alphonza L.
KILLEEN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Had significant problems getting updates on the service work in my A/C. The service manager Alex B stepped up and pulled the AES technician Mike into the discussion, who gave me a detailed explanation of the issue. It was great talking to the experts and getting all of my questions answered. Alex provided great customer service.
Joseph B.
LAKEWAY
Business Response
Hi there, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
Hi there, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Covert Buick GMC!
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Confirmed Sales Customer
The whole process was quick and easy. Steve sarich was very knowledgeable and I left with my dream car!!
Deanna T.
LEANDER
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for the great review!
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Confirmed Service Customer
All of the small extra things were done to my car. Vacuum, wash fluids filled
Brenda E.
LEANDER
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I Always have a GREAT experience when I bring my car in. I brag to others of your professionalism, customer service from the techs to the beautiful ladies in the front that take my money LOL! Complimentary car washes are a treat. Mazda NEVER offered that. I would have to ask and could only get it if someone was available. I had two Mazda's and never got the kind of treatment I get from Buick.
Linda J.
AUSTIN
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Very friendly and accommodating. Always great service at Covert.
Wallace S.
AUSTIN
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Yukon and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
Everyone there is so nice and helpful. They explained everything and brought my car up close so I didn't have to walk far to get it when they were finished with the state inspection. Love their donuts and coffee!
Dixie L.
AUSTIN
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
Went in for oil change. 28 pt. Inspection turned up problems with my brakes. The issue was explained clearly, the work was done and now, I’m safer! This is why I keep coming back!!
John C.
AUSTIN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.