1795 Reviews Found
Confirmed Service Customer
my service advisor took care of everything related to my extended warranty. he let me know status of my vehicle and when it became available for pick up. the repair is working up to this point in time.
Curtis S.
CEDAR PARK
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
It was on time arrived early for appointment and truck was taken in . Derive took less than an hour so it was good and truck got washed as promised
Jose A.
ELGIN
Business Response
Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!
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Confirmed Sales Customer
Im happy that i was most of all and everthing went ok
Vicenta R.
AUSTIN
Business Response
We strive for 100% customer satisfaction so we are glad to hear you found that to be the case. Please feel free to reach out to us if you ever need anything else. Have a good day!
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Business Response
Hello, we really appreciate your positive feedback! We hope to see you again, and have a great day!
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Business Response
We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
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Confirmed Service Customer
Had some issues and Mark took care of them and kept me informed
Michael A.
LEANDER
Business Response
Hello, we're glad to hear that Mark could help turn your experience around. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We strive for 100% customer satisfaction so we are glad to hear you found that to be the case. We hope to see you again, and have a great day!
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Confirmed Service Customer
Great communication with with service manager. Very friendly.
Michael J.
COPPERAS COVE
Business Response
Hello, we really appreciate your positive feedback! Please feel free to reach out to us if you ever need anything else. Have a wonderful day!
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Business Response
Hi, we are so pleased you enjoyed your visit to Covert Buick GMC! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
Very polite and fast service while waiting for my vehicle.
Maxi J.
PFLUGERVILLE
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sherry Woodyard 512-583-3416
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Confirmed Sales Customer
Best car buying experience I���ve ever had! Connie Matthews is a jewel and Armen was great. Jake was so helpful, too. It was so obvious with everyone we met that Covert is an exceptional dealership.
Joy R.
GEORGETOWN
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
Andrew was very knowledgeable and helpful. He is always courteous and friendly, and has my car ready as promised. He is a great asset to your Service Department.
Paul M.
LEANDER
Business Response
We're glad to hear you found our staff Andrew was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
Wendy was very helpful. She kept me updated on progress and provided accurate information.
Andrew S.
AUSTIN
Business Response
We're glad to hear you found our staff Wendy was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Sherry Woodyard 512-583-3416
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Confirmed Sales Customer
My wife and I arrived at Covert Cadillac as strangers, masked for the safety of all. We honestly feel that we left as friends, driving our 2020 Horizon Red Cadillac XT5 Sport. We love our new car. Bryan Glenn greeted us at the front door and very knowledgeably took us through the process of test driving and selecting the Cadillac SUV that was right for us. Clay Collins exceeded our expectations with trade-ins and offer. Armen Khachatryan gave us excellent information on additional coverages. The electronic document review and signing was great. With the conclusion of the sales process, my wife and I agreed that our experience at Covert was the best in our 35+ years of new car purchasing. Bryan delivered our new car and taught us more about the features of the XT5 Sport. Bryan offered for us to call him anytime we needed help or ask questions. Bryan, Clay and Sherry Woodyard congratulated us on our purchase before we left. I stopped briefly at the Covert parking area where 2 technicians admired our XT5. My wife and I will be loyal customers of Covert Cadillac.
Edward B.
AUSTIN
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Covert Buick GMC. We're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
When I tried to drop off vehicle no one at door ould find/verify appt. I was asked for my contact info then they called old number when vehicle was ready. Young lady at check out could not find my bill - it was under spouse's name
Angelo F.
AUSTIN
Business Response
Hello, thank you for taking the time to leave us a review. If you'd like to discuss your concerns with us further, please do not hesitate to give us a call or stop by. Your satisfaction is of the utmost importance to us, and we're always happy to help. Take care!
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Business Response
Thank you for choosing Covert Buick GMC as your first choice for all your automotive needs! If you're ever in need of more help, please let us know! Sherry Woodyard 512-583-3416
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Business Response
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Sherry Woodyard 512-583-3416
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Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. Thank you, and have a fantastic day! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
Still can't find why the check engine light is coming on and this has been going on since I purchased the truck in December 2019 . Please can someone please fix this issue or declare this truck a lemon under the lemon law.
David F.
SAN MARCOS
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
Service advisors very courteous and great on follow through.
Ted A.
AUSTIN
Business Response
Wow, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day. Sherry Woodyard 512-583-3416