2329 Reviews Found
Confirmed Sales Customer
I felt no pressure to purchase a Buick. My experice was very relaxing and the overall atmosphere was inviting.
Yolanda H.
AUSTIN
Business Response
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Jonathon Nevels has gone above and beyond to communicate and ensure my happiness! Thank you!
James Y.
FREDERICKSBURG
Business Response
Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Covert Buick GMC!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
You all were on time and efficient. Thank y’all for your service.
Johnnie D.
BURNET
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Mr.Bart Townsend and the whole staff at Buick Covert were very friendly and professional. Mr. Bart Townsend made sure that my first experience with the Service​ Department at Covert Buick was a smooth and pleasant one! Thank You!
Larry R.
PFLUGERVILLE
Business Response
Hello, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
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Confirmed Service Customer
My truck needed body work. I am pleased with the work. I feel I was not kept up to date about the progress if my repair.
Patrick C.
LIBERTY HILL
Business Response
Hi there! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Detailed analysis was very good and informative, communication was good, and repairs\services suggested were not "pressured".
Daniel R.
AUSTIN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
My new car broke down within a week and I was given inadequate help and compensation.
Erica W.
AUSTIN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Sherry at 512-583-3416 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Mark is an excellent service representative. The experience with the repairs was difficult for several reasons. 1 the time frame was too lengthy to obtain parts. Secondly, the initial parts were defective/ Lastly, the level in confidence of the work is not high based on previous experience and knowledge of other customers experiences. No reflection on the brand but that of the mechanix.
Michael F.
AUSTIN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Covert honor's their Warranty on product s they sell The two guys who work in the parts dept where Very friendly, & knowledgeable and where very helpful customer for 15 years i keep going back
Clement L.
AUSTIN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Steve was great, found exactly what I wanted, very personable. Made the process painless!! Thanks Steve!!!
Karen M.
BUDA
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Josh Lester in sales is great, service is unorganized and makes for a terrible experience.
Stephen H.
AUSTIN
Business Response
Hi, thank you for taking the time to leave us your honest feedback. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please contact Sherry at 512-583-3416 so we can work towards a solution. Thank you and have a great day.
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
We were treated with a friendly respectable way that made our experience with Covert Buick GMC very comfortable. We did not feel any pressure from the staff. Our salesperson was Conner who was very informative and ready to assist us.
Martin M.
PFLUGERVILLE
Business Response
Thank you for the wonderful review. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!
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Confirmed Service Customer
This team really cares about there customers. Was kept informed during the whole process. Car was even washed when i picked it up.Five stars.
Edward S.
ROUND ROCK
Business Response
Hi, we are so happy to read such a great review about Covert Buick GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Adrian was great and kept me informed all 3 weeks my vehicle was there. Much better experience than previous visits. thank you ;-)
Wolfgang M.
AUSTIN
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Andrew at the service department is an excellent customer oriented technician and goes beyond and above the norm to accommodate the needs of his customers. This the perfect example of "Customer Service". This is my third Buick Enclave and may be our last one due to the lack of customer service on the part of the sales representatives that I have been trying to contact at the Sales department.
Miguel M.
AUSTIN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.