2316 Reviews Found
Confirmed Service Customer
My experiences with the service team at Covert has always been excellent. I've been going there for about 10 years.
Patrick K.
AUSTIN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Very pleasant experience. Shuttle service was great.
Enrico G.
AUSTIN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Covert Buick GMC and we hope to see you again soon!
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Confirmed Sales Customer
Chris did an outstanding job balancing working on two separate deals at the same time. The only downside to the experience was being told we couldn't use the educators discount. Then after leaving then making a phone call back they decided we could use the discount? Either way they stayed open late to finish everything up. Once again Chris did great, lots of potential in that young man, even after hours he took the time to set up the phone and explain things. Well done!!
Samantha P.
COPPERAS COVE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I came in to get a headlight replaced. It cost $324.00. That is ridiculous. I asked my service adviser if he could have my car vacuumed out and put air in my tires. He said, "Yes, of course. We do an all point inspection, wash the car, top off all your fluids...etc." NONE of it was done. Extremely disappointing. I let him know that is NOT customer service.
Heather D.
AUSTIN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Sherry at 512-583-3416 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Mark Cordes keeps me coming back! His customer service and attention to detail is outstanding.
Laurie W.
AUSTIN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Covert Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
It was quick which liked and the staff was great
Derrick D.
PFLUGERVILLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Always a pleasant experience at Covert - courteous, caring personnel.
Bobby J.
TEMPLE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Covert Buick GMC and we hope to see you again soon!
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Confirmed Sales Customer
Connor was great to work with...not pushy like a typical salesman can be. Thank you!
Kit H.
CEDAR PARK
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everything was done on time and as promised. Great service.
William W.
AUSTIN
Business Response
Thank you for choosing Covert Buick GMC as your first choice for all your automotive needs!
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Confirmed Sales Customer
I felt no pressure to purchase a Buick. My experice was very relaxing and the overall atmosphere was inviting.
Yolanda H.
AUSTIN
Business Response
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
They were quick with the service check and oil change. Car is still making the rumbly noise but was told everything’s ok.
Kiel A.
AUSTIN
Business Response
Hello, we appreciate you taking the time to give us your feedback. If you have further questions, please give us a call at your earliest conveniences so we may be able to assist you. Thank you, and we hope you will consider us again in the future.
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Confirmed Sales Customer
Jonathon Nevels has gone above and beyond to communicate and ensure my happiness! Thank you!
James Y.
FREDERICKSBURG
Business Response
Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Covert Buick GMC!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
You all were on time and efficient. Thank y’all for your service.
Johnnie D.
BURNET
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Mr.Bart Townsend and the whole staff at Buick Covert were very friendly and professional. Mr. Bart Townsend made sure that my first experience with the Service​ Department at Covert Buick was a smooth and pleasant one! Thank You!
Larry R.
PFLUGERVILLE
Business Response
Hello, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
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Confirmed Service Customer
My truck needed body work. I am pleased with the work. I feel I was not kept up to date about the progress if my repair.
Patrick C.
LIBERTY HILL
Business Response
Hi there! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Detailed analysis was very good and informative, communication was good, and repairs\services suggested were not "pressured".
Daniel R.
AUSTIN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
My new car broke down within a week and I was given inadequate help and compensation.
Erica W.
AUSTIN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Sherry at 512-583-3416 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Mark is an excellent service representative. The experience with the repairs was difficult for several reasons. 1 the time frame was too lengthy to obtain parts. Secondly, the initial parts were defective/ Lastly, the level in confidence of the work is not high based on previous experience and knowledge of other customers experiences. No reflection on the brand but that of the mechanix.
Michael F.
AUSTIN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.