1988 Reviews Found
Confirmed Service Customer
John was friendly, efficient and answered all questions.
Gary W.
CEDAR PARK
Business Response
Hi, thanks for your kind comments about our team. We're glad John could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!
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Confirmed Service Customer
treated me very well and kept me informed about the progress of the work.
James R.
AUSTIN
Business Response
Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!
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Confirmed Service Customer
Covert Collision has made four major repairs to my Buick Enclave in the past three years. I have always been pleased with their work. Estimator, Debbie Castillo, was my contact person most recently. She was friendly, knowledgeable, and available to me. She stayed in touch with me regarding updates and decisions that needed to be made. I will continue to insist that my car be taken to Covert Collision for major repairs. Thank you!
Caral M.
AUSTIN
Business Response
Wow, it's experiences like yours that really keep us motivated! We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
Staff was expected me, service was quick i was in and out in about an hour
Robert C.
AUSTIN
Business Response
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!
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Confirmed Sales Customer
Our experience with the dealership was great! Would do business with them again. The team members that we worked with were nice & helpful. Thank you all for the good work!
Maria C.
SAN ANTONIO
Business Response
Hi, congratulations on your new vehicle! We're pleased to know our team was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!
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Confirmed Service Customer
I called and made an appt on June 29 for July 2. It was for a oil change and 2 recalls. Two hours after I left my Terrain I received a call that you did not have all the parts for the recall. But, was told the part would come in on the morning of July 3 and they would all so I could bring my auto back. Of course I never received a call. I am 68 years old and never wanted to make two visits there with this virus going on. Well, I will wait until someone there decides to call me and tell me if they have a part. I just want to know why I was given an appt if the correct parts were not there.
Virginia H.
ELGIN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Sherry, our Customer Relations Manager, at 512-583-3416 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Andrew is professional and product knowledgeable. Customer driven, I appreciate his customer service and prompt attention to details. He has gone above & beyond to make sure my Tahoe's service is as up-to-date as possible.
Chuck T.
AUSTIN
Business Response
Hi, thanks for taking the time to leave a review. We're glad to hear you found our team was so professional and knowledgeable! If you ever need anything else from us, please feel free to give us a call or stop by. We are always happy to help. Have an awesome day!
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Confirmed Service Customer
Service was quick and efficient. Personnel were courteous and attentive.
Eric R.
AUSTIN
Business Response
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!
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Confirmed Service Customer
Could not have gone better. Quick, easy, and met all expectations! Thanks to Nate Townsend!
David M.
DRIFTWOOD
Business Response
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!
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Business Response
Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!
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Confirmed Service Customer
Very informative service staff and able to complete work in timely fashion.
Craig L.
AUSTIN
Business Response
Hello, thank you for your kind words and this wonderful review! We're glad to hear you found our team was so knowledgeable and helpful. If you have any further questions, please don't hesitate to reach out, and have a great day!
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Confirmed Service Customer
Just wish I could have gotten a loaner vehicle like I normally do. I just bought a second car for my daughter at Covert and the service, maintenance and usual loaner vehicle were a big part of our decision.
Mark O.
AUSTIN
Business Response
Thank you for choosing Covert Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! Sherry Woodyard 512-583-3416
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Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
I would have liked for the service tech appointed to my vehicle would have reviewed everything done to my truck and explain what was replaced. Not everyone is car savvy and understands mechanical terminology
Maria W.
PFLUGERVILLE
Business Response
Hi there! We're so happy we were able to help you out! Thank you again for the great review! Sherry Woodyard 512-583-3416
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Confirmed Service Customer
Nothing to complain about. Service team Treated me with respect and honesty. Happy I've thosen Covert as my service dealership.
Andrew S.
CEDAR PARK
Business Response
Hi, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!
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Business Response
Hello! Thank you for taking the time to leave this great rating! Sherry Woodyard 512-583-3416
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Confirmed Sales Customer
Kurt was very satisfactory and got me the vehicle I wanted at the price I wanted and made the process very smooth for me.
Kwes K.
KYLE
Business Response
Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help! Sherry Woodyard 512-583-3416
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Business Response
Wow, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you. Sherry Woodyard 512-583-3416
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Confirmed Service Customer
Even though I called the wrong dealership and didn't have an appointment, John still fit me in and was able to get my truck looked at quickly. Really appreciate his effort and helping me out when it was my mistake all along.
Michael H.
AUSTIN
Business Response
Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit! Sherry Woodyard 512-583-3416
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Confirmed Sales Customer
I drove down from Ft Worth because y���all had the best price and made good on that price when I got there.
Jordan F.
BURLESON
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Covert Buick GMC. If you have any further questions, please give us a call. We're always happy to help! Sherry Woodyard 512-583-3416