1856 Reviews Found
Confirmed Service Customer
Was told it would probably be 2 hours for service, but was out in 1 hour and 5 minutes. Was offered complimentary car wash, but declined because I had to be somewhere.
Virgle S.
AUSTIN
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you choose us again in the future!
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Business Response
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Used the valet service and can't tell you how much I appreciate that. It's a great service and the drivers were courteous and nice. Nathan Townsend was very helpful too. I would never take my car anyplace else but Buick for maintenance. I thought I needed brakes, but after they were inspected I was told they were still good. Any place else would have replaced the brakes even if they didn't need replacing. I think Buick is trustworthy and honest!
Lillian G.
LAGO VISTA
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Andrew is great - we were well taken care of and the car was ready before the promised time.
Wendi B.
GEORGETOWN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Covert Buick GMC and we hope to see you again soon!
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Business Response
We're glad to hear you had a good experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Justin is awesome! Super nice and easy going. His lack of pushiness made me want to do something. He made it fun and gave me good advice along the way. Great job Justin. I will def call you when I am ready to buy another car.
Holt D.
AUSTIN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Covert Buick GMC and we hope to see you again soon!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Covert Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Nathan did a great job getting my truck fixed and back to me quickly.
Donald T.
ROUND ROCK
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Covert Buick GMC and we hope to see you again soon!
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Confirmed Sales Customer
I received excellent and courteous service from Kurt Waters and Chris (in Finance).
Bradley P.
ROUND ROCK
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
My service advisor at Covert Cadillac, Sterling Maas, does an excellent job and is the best advisor I have had in my entire service experience over my 60 years as an automobile owner. He is the primary reson I keep returning to Covert for service.
James N.
LEANDER
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!
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Business Response
Hello! Thank you for taking the time to leave this great rating!
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Confirmed Sales Customer
My salesman Conor was very helpful in helping me select the vehicle that I purchased.
Janice M.
CEDAR PARK
Business Response
Hello, thank you for your kind words and congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
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Confirmed Service Customer
I waited fro my recall to be fixed. About 2 hours. Staff was very friendly.
Lesa J.
AUSTIN
Business Response
Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Take care!
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Business Response
Hello, thanks for the review, we really appreciate it! We look forward to giving you a 5-star experience the next time you visit! Have a great day!
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Confirmed Service Customer
Called to set up an oil change appointment, honestly hoping for an appointment in a few days. I was pleasantly surprised when Andrew told me they could get me in the same day and I could wait on it. Andrew met me on my arrival and kept me updated as the work progressed . It was a great experience
Daniel W.
LEANDER
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Covert Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I have a recurring problem with the vehicle. I don't necessarily blame the service department, I simply think the vehicle's transmission is flawed.
Bradley T.
AUSTIN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please reach out to Sherry at 512-583-3416 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Chris Gayhart was so kind and helpful. Made my first car buying experience extremely easy!
Darbie F.
WYLIE
Business Response
Congratulations on your new car! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, thanks for the review, we really appreciate it! It's great to see we provided a 5-star worthy experience! Have a fantastic day!