In mind October I dropped bye Covert Buick with the intention of test driving a 2018 Buick Encore. I had done a lot of research prior to coming in and my final piece of research was to test drive the vehicle. I walked the car lot to look at the inventory and I was pleasantly surprised that I was not immediately surrounded by sales guys. I was able to look at the inventory on the lot without be harassed. A lot of car dealerships that you go to, you feel like you feel like you are the prey and the salesman are the vultures, the minute you drive up. When I was ready to have someone help me with the test drive I walked into the showroom. I was greeted by a friendly receptionist that assigned me to a salesman. After a brief wait I was greeted by Justin Sullins. He made sure that I got to test drive the color of the vehicle I was interested in. He was very friendly and professional when he gave the run down of the features of the vehicle. I was very impressed by his extensive knowledge of the vehicle and the features. After the test drive we reviewed the the inventory options and solidify the price. He made it simple to draw up the purchase order and finalize the deal. Overall, I had great experience from beginning to end and Justin Sullins made process effortless and he provided excellent customer service from beginning to end. I will be recommending him to friends and family. I has been truly a pleasure buying a vehicle at Covert and Justin Sullins is a asset to the company.
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